European Service Center

Brian Clemons 3 months ago

The location in Duluth is great! Great staff very knowledgeable with multiple high-end vehicles! And they also have a very comfortable waiting room for their customers! My Service manager Raul was very helpful & Knowledgeable when explaining the problem going on with my vehicle? Raul, along with the rest of the staff will provide excellent service to anyone that visit their location! To Raul & to the Team at the European Service Center in Duluth Ga. Off Pleasant Hill Road! Thank you!!!

ravi yadav 3 months ago

I had been dealing with a suspension issue on my vehicle, and I am extremely pleased with the service I received. Raul went above and beyond throughout the entire process and closely worked with warranty company. He was meticulous in his follow-ups, kept me informed at every stage, and made sure the problem was diagnosed and repaired correctly rather than simply applying a quick fix. What impressed me most was Raul’s commitment to ensuring the issue was fully resolved. He took the time to listen to my concerns, coordinated the repair process carefully with warranty company, and followed up afterward to make sure everything was working as expected. That level of professionalism, attention to detail, and customer care is rare to find. My vehicle now drives great, and I have complete confidence that the suspension issue was fixed properly. I sincerely appreciate Raul’s dedication and the excellent service provided by the team. I highly recommend this place to anyone looking for honest, knowledgeable, and customer-focused automotive service. Thank you, Raul, for your outstanding work and commitment to getting it right.

shaka 2000 4 months ago

Very grateful for the team at European Service Center in Duluth for fixing a major issue with the transmission on my BMW X5. The service that I received from the time that I reported the problem to the time I collected my vehicle was professional, efficient, reliable, and excellent. The customer service from the advisors ( Raul and Jonathan) was top notch. The car was repaired within 24 hours as I had been advised. Most importantly, the billing was fair and did not exceed my expectations. My overall rating for European Service Center in Duluth is 5 stars. I would certainly recommend this car service garage for anyone owning a luxury European car!

Phillip Fain 5 months ago

I went in to get a Pre-purchase car inspection on a vehicle that I was buying from a private seller. The shop was very accommodating and got me in right away. The inspection was very thorough and that actually called me to the shop floor to explain so of the issues that where concerns with the car. I would definitely recommend them!

James W 7 months ago

This outfit has the highest reviews of any in my area. Brought in my 911 for an oil change, and provided my own factory parts. They did this for a reasonable fee, and took the time to introduce me to their senior Porsche tech, who had a look around under the car on the lift with me, and with whom I discussed other potential service. He suggested I delay doing one particular fairly expensive service, for good logical reasons; it’s obvious that they aren’t trying to foist work on me that they don’t think is necessary. A couple of months later, I had a problem that I thought was a failed CV or front diff bearing. They immediately got me on a lift, gave it a detailed exam, and test drove the car. Did not require repair. No charge, despite spending an hour on it, at the expense of other cars. These people are excellent technically, customer focused, and entirely professional…kind of like the dealer, but without the looney-tunes prices, and better cooperation with the customer. They are also just plain pleasant to do business with. The owner tells me they’re focused on building relationships with customers, for the long term, and it shows. Already, they have demonstrated a high level